Terms & Conditions

GENERAL

The conditions set out below shall apply to all sales and deliveries made by Sovereign Rarities Ltd (the "Company") and any deposits of goods with the Company to the exclusion of all other terms and conditions.

INVESTMENT GOLD

In line with legal requirements for dealers in investment gold [Gold imports and exports (VAT Notice 701/21)] we need proof of ID and address for purchases of Investment Gold.

We need one from each list or can accept passport and driving licence. The list of suitable documents is

List 1: • Passport • Full driving licence • National Insurance card • Birth certificate • National identity card

List 2: • Phone bill • Other utility bill • Deeds • Tenancy lease • Council tax bill

Any item from the second list needs to be issued within the last three months.

PAYMENT

Goods shall be paid for in full on date of order, in accordance with the terms as set out in the sales invoice, but in any event within 28 days from the date of invoice.  Without prejudice to its other rights, the Company reserves the right to charge interest at 5 per cent over the UK base rate ruling at the time of invoicing.

When paying by debit or credit card, we only ship to the registered billing address on the payment card used and we have to be able to verify the billing address. If you would like goods to be shipped to an address other than the registered billing address, we require payment by bank transfer.

On goods selling based on the underlying gold price, we accept bank transfers as payment. Any investment gold coins trading near the underlying gold price must be paid for on the date of order. We can also accept UK debit cards up to £2,000. 

Any payments by credit cards registered overseas, company or corporate cards may be subject to an additional charge of 3%. This will be calculated and charged after the initial purchase has been processed. Please contact us if you need any assistance. 

There are countries and sanctioned individuals from whom we cannot accept payment. 

TITLE

The title of all goods sold by the Company shall remain with the Company until payment has been made in full by the customer to the Company. Any money received by the customer from any resale of goods shall be held on trust by the customer to pay the Company.

RETURNS

Clients are responsible for the cost of return shipping to Sovereign Rarities using a tracked service and written notification beforehand of shipping details. Sovereign Rarities is only responsible for the items once received on our premises. 

On investment gold and bullion products the price of goods is linked to underlying metal prices or financial markets and all sales are final, there are no refunds or exchanges. There is no statutory right to return or cancel an order once placed under the Financial Services (Distance Marketing) Regulations 2004 or Consumer Contracts Regulations 2013. Any returns accepted on a goodwill basis will be subject to a restocking fee (which will reflect changes in the gold price plus an admin fee to cover restocking). 

OTHER GOODS HELD BY THE COMPANY

If any invoice shall be outstanding for a period greater than 3 months from the date of invoice, the Company shall have the right to sell any goods belonging to the customer and held by the Company for any reason at such price as the Company shall at its absolute discretion think fit.

RISK

Any loss and/or damage to the goods passes to the customer upon collection from the Company's premises by or on behalf of the customer or delivery to any address requested by the customer, whichever is earlier. The Company shall insure the goods until the collection or delivery as aforesaid.

WARRANTY

The customer must examine all goods upon receipt from the Company and must notify the Company within seven days of receipt of any damage to, or items missing from, the goods. The Company will not consider any claim not so notified by the customer. If the Company has given any written representations as to the origin of goods and that is subsequently established to be inaccurate in any material respect the Company will refund the purchase price to the customer. Under no circumstances will the Company be liable for any additional costs, expenses, damage or loss of any kind of profit.

VARIATION

A variation to the conditions will only be binding on the Company if it is made in writing and duly signed by an authorised officer of the Company.

JURISDICTION AND LAW

The conditions shall be governed by English law and any dispute which may arise out of and in connection with any business transacted with the Company shall be with in the exclusive jurisdiction of the English courts.

SHIPPING AND DELIVERY

We primarily despatch via Royal Mail Special Delivery or International Tracked and Signed, the price of which is added at checkout. For heavy or oversized items, the company reserves the right to amend delivery charge as necessary. For shipping high-value items abroad, we strongly suggest using a courier service, for which we offer FedEx and DHL as appropriate. In some instances we will only ship goods using courier services rather than mail and we will charge the client accordingly.  There may be circumstances where we will not ship items to certain countries. We will contact clients as appropriate to advise of cost upon purchase.